Help Centre
206 answers about using WeGrowNepal. Every one is its own page, so you can send somebody the answer rather than the search.
Making an account, finding your way around, and the first things worth doing.
No. There is no paid tier, no trial that expires, no feature held back, and no card ever asked for. Reading, uploading, the community and My Pocket are all free and all complete.
There is also no advertising anywhere in the app or on the site, which is the other half of the question people usually mean.
It asks for very little — a name, an email and a password — and collects no location, no contacts and no advertising identifier. Your email and phone are private unless you turn them on.
The part worth being careful about is what you post yourself: community posts and notes are public web pages, so nothing with your address, phone number or timetable in it belongs in one.
Two searches, for two things. The bar at the top of Browse matches note titles. The search icon in the header searches across contributors, community posts, groups and announcements at once.
For a question rather than a document, the Help Centre has its own search and is usually the faster route.
A note is study material — a document somebody wrote and uploaded, filed under a class and subject, permanent and rated.
A post is a question or a discussion in a community group. Notes are the library; posts are the people around it.
No. Most people read far more than they share, and that is entirely fine — the library exists to be used.
If you ever do share something, one set of notes is a real contribution. The library grew from people who uploaded once.
Open their profile and tap Follow. Their new notes then appear in your Home feed and, if notifications are on, you hear when they share something.
It is the simplest way to keep track of somebody whose notes for your course have been useful before.
Recent notes and community posts mixed together, newest first, weighted towards the subjects and people you follow.
It is the closest thing to seeing everything that has just happened. Browse is where you go when you want something specific rather than something recent.
Yes, entirely. Declining notification permission withholds nothing — every notification is still recorded in the list behind the bell icon in the app.
What you lose is the interruption, which for a lot of people is the point.
WeGrowNepal is a library of study notes written by Nepali students and shared with the students taking the same papers after them. Somebody sat your exam last year and made notes for it; this is where those notes live instead of disappearing off a phone at the end of term.
Everything is free to read. There is no paid tier, no trial, and no feature held back — the only thing an account gets you is the ability to share your own work, join discussions and keep private files.
No. Every note on the platform is readable without signing in, both in the app and on wegrownepal.com. You can search, browse by class or subject, open a note and read it end to end without ever creating an account.
An account is needed for the things that involve you specifically: uploading your own notes, rating what you read, asking and answering questions in the community, saving files to My Pocket, and following contributors.
Open the app and tap Register on the launch screen. You need a name, an email address you can reach, a handle and a password. The handle is checked as you type — it becomes your public address at wegrownepal.com/u/yourhandle, so it has to be unique.
The whole thing takes under a minute and no card, phone number or document is asked for at any point.
It is free, and the honest version of why is worth saying: the notes are donated by students, the platform is built and paid for by Lacspace Corporation Pvt. Ltd. as something it wants to exist, and there is no advertising anywhere in the app or on the site.
There is no plan to put reading behind a payment. If that ever changed, it would change for new material and never retroactively for notes people donated on the understanding they would stay free.
Class 5 through 12 including SEE and NEB, CTEVT and diploma programmes, entrance preparation, and a range of university-level subjects — engineering, management and commerce, medical and nursing, law, IT and computer science, agriculture and veterinary science, hospitality and tourism, education, and arts and literature.
Coverage is uneven because it depends entirely on what students have shared. A subject with one note is a subject waiting for somebody to add the second.
A group chat loses things. A note posted in a Viber group in Bhadra is unfindable by Mangsir, and useless to the students who join the group next year. Here every note has a permanent address, a subject, a class level and a contributor's name attached, and it is searchable by anyone forever.
The other difference is reach. Notes shared here are readable on the open web, so a student searching Google for the topic finds them — which a message in a closed group can never do.
There are five tabs. Home is a feed of recent notes and community posts. Browse is the whole library, filterable by class and subject. Community is the discussion groups. Leaderboard shows who has contributed most this month. Profile is everything about you — your uploads, your pocket, settings and the help centre.
The search icon in the header searches across contributors, posts, groups and announcements at once.
Yes. wegrownepal.com has the whole library — every note, every contributor profile, every community discussion — and it works in any browser without installing anything.
The app does two things the website cannot: it keeps notes on your phone for offline reading, and it holds My Pocket, your private file storage. Everything else is available on both.
Browse to your class or subject and open a couple of notes — that is the whole product in two minutes, and it tells you whether what you need is here yet.
After that, the single most useful thing is to upload one set of your own notes. It takes about a minute, it is what keeps the library growing, and your name stays on it permanently.
The interface is currently in English, though a great deal of the content is in Nepali — notes for Nepali language, social studies and many other subjects are written in Devanagari and read exactly as they were written.
A Nepali interface is something we intend to do properly rather than quickly. A machine translation of a study platform is worse than English, because a mistranslated instruction about deleting your account is not a small mistake.
Your details, your handle, verification, and who can see what.
Profile, then Account Details. Everything about you is editable there — your display name, bio, college or school, semester, faculty, district, interests and social links — and a completeness meter at the top shows how much of your profile is filled in.
Changes save when you press Save, not as you type, so you can back out of a half-finished edit without leaving anything behind.
Yes, in Account Details. Your handle is checked for availability as you type and must be three to thirty characters using only lowercase letters, numbers, dots and underscores.
One thing to know before you do it: your handle is your public address. Change it and wegrownepal.com/u/your-old-handle stops resolving, so any link to your profile that you have already shared will break. The notes themselves are unaffected — they live at their own addresses.
It means the account has confirmed its email address and nothing more. It is not a quality judgement on anybody's notes and it is not an endorsement — it says only that there is a working address behind the account and therefore a way to reach the person.
We are deliberate about this because a trust signal that quietly means something else stops being a trust signal.
Profile, then Verify Email. Tap to send a code and a six-digit number arrives at your registered address within a minute or so. Enter it on the same screen and you are done.
The code is valid for ten minutes. If it has not arrived after two, check your spam folder — that is where it goes most of the time.
Five in any twenty-four hours, with a sixty-second wait between them. You get five attempts at entering a code before it is burned and a fifteen-minute lockout starts.
These limits exist because the alternative is a way to send unlimited email to any address somebody types in. They are counted on your account rather than in the app's memory, so restarting the app does not reset them.
Tap Forgot password on the sign-in screen. A reset code goes to your registered email address and you set a new password on the next screen. No support request is needed and nobody has to approve it.
If you no longer have access to that email address, write to us — that is the one case we have to sort out by hand, and we will need to establish that the account is yours.
Nobody, unless you choose otherwise. Both are private by default and there are individual switches for each of them in Account Details under Privacy.
Turn one on and it appears on your public profile — which is a real profile page on the open web that anybody, signed in or not, can read. That is worth thinking about before you turn either on.
Your name, handle, avatar, bio, and whichever of your college, interests and links you have chosen to show. Below that: every note you have shared, your follower and following counts, and your average rating across your notes.
It is a public web page at wegrownepal.com/u/yourhandle, readable without an account and indexed by search engines. Everything on it is something you entered and can remove.
Nothing stops you technically, but there is very little reason to. Your contributions, achievements, followers and reputation all attach to one account, and splitting them across two leaves you with two weak profiles instead of one real one.
Using extra accounts to rate your own notes, upvote your own posts or inflate your leaderboard position is the one case we do act on.
Scroll to the bottom of the Profile screen and tap Log Out. That ends the session on this device only — you stay signed in anywhere else you have used the app.
Signing out does not remove anything. Your notes, your pocket and your profile are all exactly where you left them when you sign back in.
Yes. Signing in on a second phone does not sign you out of the first, and everything — your notes, pocket, following list and settings — is on the server rather than the device, so all of it is there.
On a shared or borrowed phone, sign out when you are done. App Lock is also worth setting if you use one device that other people handle.
App Lock puts a PIN in front of the app, so opening it needs the PIN even when your phone is already unlocked. Profile, then App Lock, sets it up.
It is worth it if you keep anything in My Pocket, or if your phone is one other people pick up. It protects the app specifically — it is not a replacement for a lock screen on the phone itself.
Account Details, then tap the camera icon on your avatar. Pick an image and it uploads when you save.
If you have not set one, the app draws a coloured circle with your initial in it rather than fetching a picture from anywhere else — your name is never sent to a third party to generate an avatar.
The meter counts the fields that make a profile useful to somebody deciding whether to trust your notes: avatar, bio, college, faculty, semester, district, interests and at least one link, plus a verified email.
None of it is required and nothing is withheld if you leave it empty. It exists because a profile with a face, a college and a subject gets read very differently from a blank one.
Not selectively at the moment — a public profile is public, and that is how somebody finds your notes from a Google search. What you can control is what is on it: your email, phone, college and interests each have their own visibility switch.
If you would rather have no public presence at all, you can use the platform without uploading anything; a contributor with no notes and no posts is left out of the site's index entirely.
Finding notes, reading them, and what the ratings mean.
The Browse tab is the whole library. Pick your class or course and then the subject, and you get everything filed under it. The search bar at the top of Browse matches note titles as you type.
If your subject has nothing yet, that is not a fault in the search — it means nobody has shared for it, and you would be the first.
Yes. Tap Open the file on any note and it opens in the app's own viewer — no download, no external app, and nothing saved to your phone's storage.
The viewer supports pinch to zoom and pan, so a photographed page is readable even when it was taken slightly crooked.
The document viewer blocks screenshots and does not offer a download. That protection is at the request of contributors: people are far more willing to share their work when it cannot be lifted out wholesale and passed around without their name on it.
You can read it as many times as you like, from any device you are signed in on.
They are ratings from other students who read it, one to five stars, with an optional written review. The number beside the stars is how many people rated it.
A note with no rating is not a bad note — it is usually a new one. Ratings accumulate slowly and a subject with few readers will have few of them.
Open the note and tap the rating row near the top. Choose one to five stars and optionally write a few lines about what was useful or what was missing.
You can change your rating later — opening the same note again shows your existing rating and updates it rather than adding a second one.
No, and you do not need to. Each person gets one rating per note, recorded against your account, and rating again simply updates what you gave before.
This is why the averages mean something. A note cannot be pushed up by one enthusiastic reader rating it ten times.
PDFs and images are the common ones. Word documents, PowerPoint presentations and spreadsheets are also supported.
PDF is the best format to share in — it looks the same on every phone, whereas a Word file can reflow into something quite different from what you saw when you uploaded it.
Four things on the card: the rating and how many people gave it, the view count, the contributor's name, and the subject and level it is filed under.
On the note's own page there is more — how many people downloaded it, when it was shared, the file size and format, the contributor's other notes, and any written reviews.
No, and this is the most important thing on this page. Notes are written by students, not by teachers, examiners or publishers. Nobody at WeGrowNepal marks them for correctness before they appear.
They are enormously useful for revision and for seeing how somebody else understood a topic. Check anything load-bearing against your syllabus or a published text before you rely on it in an exam.
Notes you want to keep can go into My Pocket, your private storage in the app. The note itself stays where it is; what you get is your own copy in a place only you can reach.
For a note you just want to come back to, the simplest thing is to follow its contributor — their work then appears in your feed.
Asking about the note specifically. If a step is unclear, a formula looks wrong, or you want to know which chapter it covers, that is the place — and the contributor is notified when somebody asks.
It is a better use of a question than a new community post, because the answer stays attached to the note where the next person reading it will find it.
Newest first by default, so recently shared material is at the top. Filtering by class or subject narrows what you see without changing that order.
The Home feed mixes notes and community posts by recency, which is the closest thing to seeing everything that has just happened.
Yes. Every note has a Share action, and what it sends is a real wegrownepal.com link. Somebody with the app installed lands on the note inside it; somebody without lands on the same note in their browser and can read it there.
One link does both jobs, which is why the app never shares a link that only works inside the app.
Usually because your phone has not verified that our app is allowed to handle wegrownepal.com links — that check happens when the app is installed and is not always retried afterwards.
Every page on the website has an Open in app button that gets you there regardless, and reinstalling the app makes the phone run the check again.
Say so in the discussion under it. That is genuinely useful — the contributor is notified, they can correct it, and everybody reading afterwards sees the correction.
Report it only if it is something worse than a mistake: plagiarised material, someone else's copyrighted book, or something that should not be on an educational platform at all.
Notes opened in the app are kept on your phone, so returning to one you have already read works without a connection. Anything saved to My Pocket is available offline too.
The viewer does not offer an export or a file download, which is the protection contributors are relying on.
How many separate people have opened the note. It counts people rather than taps, so opening the same note repeatedly does not inflate it.
It is the honest measure of whether a note is reaching anyone, which is why it is on the card rather than buried.
Yes, a good number. Nepali language, social studies and several other subjects have material written in Devanagari, and it is stored and displayed exactly as it was written.
The app's own interface is in English for now; the notes are in whatever language their author wrote them in.
Ask in the community group closest to your subject. A specific request — the course, the paper, the chapter — is far more likely to be answered than a general one, and somebody in that group has usually sat exactly that paper.
The other route is to be the person who fills the gap. A subject with one set of notes attracts the second far faster than an empty one.
Because the contributor did not write one. The description is optional at upload and a good many people skip it in a hurry.
It matters more than it looks: the description is what somebody scanning a list reads to decide whether to open the note, and it is what a search engine matches against.
Uploading, editing, file limits, and what happens after you publish.
Profile, then My Contributions, then the plus button — or the Note button on the Home and Leaderboard headers. You need a title, a category, a subject and the file itself.
The whole thing takes about a minute. Once it is up, it is a public page immediately.
The thing somebody would type looking for it. "Profit and Loss — Class 7 Maths" finds its reader; "maths notes final" does not.
The title is what appears in search results on Google and in the app's own search, so it is doing more work than any other field on the form.
Yes, and it is worth two minutes. The description is what somebody reads to decide whether to open your note, and it is the text a search engine matches against a student's question.
Aim for thirty to eighty words — roughly two hundred to five hundred characters. Below thirty a reader cannot tell whether your note covers what they came for. Eighty is the sweet spot, and past that it stops making much difference.
List the topics covered, the chapters, or the syllabus points, one per line. A note whose description lists its contents gets found by people searching for any one of them.
Only the first hundred and fifty-five characters or so appear underneath your title in Google — but all of it is what decides whether your note is shown there at all.
Fifteen megabytes. That is comfortably enough for a scanned notebook or a long PDF, and it is set where it is so a note opens quickly on a mobile connection in a place with poor coverage.
If your file is over, splitting it by chapter is usually better than compressing it — two findable notes beat one unreadable one.
PDF, images, Word documents, PowerPoint presentations and spreadsheets.
PDF is the one to prefer. It renders identically on every device, whereas a Word file can reflow into something quite different from what you saw.
Yes, and plenty of the best material here is exactly that. Handwritten notes are often clearer than typed ones because the person who wrote them was working out how to explain it.
Two things worth doing: photograph in good light with the page flat, and combine the pages into one PDF rather than uploading each photograph as its own note.
Yes, entirely. Uploading does not transfer ownership and never has. You grant us permission to host and display it on WeGrowNepal, which is what makes it readable by the students you shared it for, and nothing more.
We do not sell contributed notes, licence them to anyone, or use them to train models. This is set out in full in the Contributor Licence.
Yes. My Contributions lists everything you have shared, and each has a delete action.
Deleting removes it from the library and from search. Links already shared to it stop working, which is the trade-off — a note that has been read for months has usually been linked to from somewhere.
You can edit the title and description at any time from My Contributions. The file itself cannot be swapped — to change it, delete and upload again.
That is deliberate: a note's rating and its readers are attached to the file people actually read, and quietly replacing it would carry the ratings onto something nobody rated.
No. There is no approval queue — your note is live and public the moment the upload finishes.
What happens afterwards is moderation by reporting: if three separate people report something, it is hidden automatically and read by a person within 24 hours. That is a very different system from approval, and it means the responsibility for what you upload is genuinely yours.
Anything you did not write and do not have the right to share. That means no scanned textbooks, no paid guide books, no question papers from an exam not yet sat by everyone, and no material from a course that sells it.
Also nothing containing other people's personal information — a class list, a photograph of somebody who did not agree to it, or anything with a phone number or address in it.
No. A scanned textbook is somebody's copyrighted work and uploading it is straightforwardly infringement, whatever the intention behind it.
What you can share is your own notes made from it — your summary, your worked examples, your explanation. That is your work, and it is usually more useful to a student than the original chapter.
The note becomes a public page immediately, at wegrownepal.com and in the app. Your followers are notified. The search engines are told the page exists rather than waiting to find it, so it can be indexed within hours rather than weeks.
The screen also offers to share it, which is worth doing — a brand new page has nothing linking to it, and one share into a class group is what turns it from a URL into a page with readers.
Category is the level — Class 10, a diploma programme, a faculty. Subject is what it is about within that level.
Getting them right is what makes the note findable, because almost nobody browses the whole library; they filter to their own level first. A note in the wrong category is effectively invisible.
Pick the closest one and say the exact subject in the title and description. That keeps the note findable while the list catches up.
Then ask in the community for the subject to be added — subjects are created by staff, and a request that names the course and the board is acted on quickly.
Yes, with their agreement. Only one account can be the contributor, so credit the other person in the description — their name stays visible on the note that way.
Do not upload somebody else's work under your own name without asking, even a friend's. The name on a note is the whole basis of trust here.
There is a limit of a hundred and twenty uploads an hour, which exists to stop automated abuse rather than to restrain anybody genuine. No person uploading real notes has ever come close to it.
There is no total limit and no storage cap on contributions.
Yes. Your name, handle and avatar are on every note you share, on its page in the app and on the open web, permanently.
That is deliberate and it is the point: contributors get credit for their work, and readers can see who wrote what they are about to trust. There is no anonymous uploading.
It builds a public profile with your name on real work, which is a genuinely useful thing to point an employer or an interviewer at. It earns achievements and a leaderboard position. And your notes are indexed by search engines under your name.
The honest answer, though, is that most people do it because somebody else's notes got them through a paper and they want to return the favour.
Profile, then Insights. It shows total views and downloads across everything you have shared, your average rating, your follower count and your leaderboard position, plus which of your notes are doing best.
My Contributions shows the same figures per note.
Asking questions, answering them, and how the groups work.
Everything a note cannot answer. A question about a topic, a request for material, advice about a course, or a discussion about an exam — the things that need a person rather than a document.
It is organised into groups by field, so a question about engineering reaches engineering students rather than everybody.
Open the Community tab, find a group and tap Join. That is the whole process — no approval, no waiting.
Joining means new posts in that group reach your notifications and your feed. You can read any group without joining it.
Open the group you want to ask in and tap New post. Give it a one-line question as the headline and the detail underneath.
The headline matters more than it looks: it is what people scan, and it is what a student searching Google for the same problem finds. "How do I solve this integration by parts?" gets answered; "help" does not.
Because a post without one is published with the first sixty characters of its body as its heading, everywhere — in the app, on the website, and in Google's results.
A titled question is also what somebody types into a search engine in the first place, so it is the difference between being found by the next person with your problem and not.
Yes, up to ten. A photograph of the question you are stuck on is usually worth more than a paragraph describing it.
Tap the image icon when composing. They appear as a grid on the post and open full-screen with pinch to zoom.
Open the post and use the comment box at the bottom. You can reply to a specific comment as well, which keeps a back-and-forth readable.
Answering is the single most useful thing you can do here that takes under a minute, and the person who asked is notified immediately.
Seventeen at the moment, by field: engineering, management and commerce, CTEVT and diploma, medical and nursing, law, science and research, agriculture and veterinary, education and teaching, business and finance, hospitality and tourism, IT and coding, arts and literature, entrance preparation, career and skills, motivation and productivity, plus a contributors' lounge and a feedback hub.
If your field is not represented, ask — groups are created by staff on request.
Not directly — groups are created by staff. That is deliberate: a community with fifty groups and three posts in each is worse than one with fifteen groups that are alive.
To ask for one, say which course or field it is for and roughly how many people would use it.
Yes. Open the group and tap the Joined button to leave. Nothing you posted is removed by leaving — your posts and comments stay where they are.
Leaving stops that group's posts reaching your notifications.
Everyone. Community posts are public — readable in the app without joining the group, readable on wegrownepal.com without an account, and indexed by search engines.
That is worth remembering before posting anything you would not want a teacher or an employer to read.
Yes, both, from My Posts under your profile or from the post itself.
Deleting removes it and its comments. If people have answered you, consider leaving it up — the answer is usually useful to somebody else with the same question.
A poll is a post with options people vote on rather than answer in words. Choose Poll when composing.
It is the right shape for a question with a small number of possible answers — which optional to take, which book to use — and the wrong one for anything needing explanation.
Usually one of three things: it had no title, it was posted in a group that does not match the subject, or the question was too general to answer.
"Anyone have notes?" is unanswerable. "Does anyone have notes for BBS first year Business Statistics, chapter 4?" gets a reply, because somebody knows immediately whether they can help.
Yes. Every post has a Share action and it sends a real wegrownepal.com link that works for anyone, with or without the app.
Posts also have readable addresses now rather than a long identifier, so the link itself tells the recipient roughly what they are opening.
Yes, where the post is substantial enough to be worth showing somebody. A question with an answer, or with real detail in it, is indexed; a one-line post nobody replied to is deliberately left out.
That filter exists so a search result for your question leads to a thread that answers it rather than one that only asks it.
Two things, both immediate and neither needing our involvement: report the post or comment using the flag, and block the person from your profile settings. Blocking removes everything they post from everything you see.
If it goes beyond rudeness — threats, harassment, anything involving your safety — write to us directly rather than only reporting.
A note discussion is attached to one note and is about that note — a step that is unclear, a formula that looks wrong. The answer stays with the note for everybody who reads it afterwards.
A community post stands on its own and can be about anything. Use the discussion when your question is about a specific note; it is far more likely to reach the person who wrote it.
Yes, provided notifications are on. Replies to your posts and comments are in the "Replies and follows" category in Settings, which is on by default.
You also see it in the notifications list in the app whether or not push is enabled.
Within reason. Career questions, advice about applications, and questions about student life all belong here and there are groups for them.
What does not belong is anything the platform is not for — buying and selling, political campaigning, or content that has nothing to do with education. The Acceptable Use Policy sets out where the line is.
The search icon in the header searches contributors as well as posts and groups. Type a name or a handle.
Every contributor also has a public profile at wegrownepal.com/u/theirhandle, which you can open directly if you know their handle.
Your private storage — what goes in it and who can reach it.
Your own private storage inside the app. Files you put there are visible to you and to nobody else — not other students, not other contributors, and not by browsing the platform.
It is meant for the things you want on hand but do not want to publish: your own working notes, a syllabus, a form, a photograph of a whiteboard.
Completely. Uploading publishes to the whole library under your name. My Pocket publishes nothing — the file goes into your own space and stays there.
They are separate parts of the app for that reason. Nothing you put in your pocket ever appears in the library by accident.
You, and anyone you explicitly share a specific file with. There is no browse, no search and no listing that reaches another person's pocket.
If you set an App Lock PIN, even somebody holding your unlocked phone cannot open it without the PIN.
Open My Pocket and tap the plus button. Pick a file from your phone, give it a name, and it uploads to your space.
It is available immediately on any device you are signed in on.
Yes, with specific people. Open the file and use the share action to choose who — they see it in their Shared With Me tab.
It is a deliberate act each time, to one or more named people. There is no public link and no way for somebody to find a shared file by searching.
Files other people have shared with you from their pocket. They are readable by you and are not part of your own storage — the owner can withdraw them.
They never appear in the public library and nobody else can see that they were shared.
There is no fixed cap. It is meant for documents rather than as a general file drive, and heavy users may occasionally be asked to clear old files.
The per-file limit is the same as for notes: fifteen megabytes.
Nothing. Your files are stored on the server rather than on the phone, so signing back in on any device gives you everything exactly as it was.
Deleting your account is the only thing that removes them, and that is deliberate and irreversible.
Files are listed in your pocket with the names you gave them, newest first. Naming clearly is what makes a pocket with fifty files usable — "Physics chapter 4 formulas" rather than "IMG_20260830".
Folders are not available at present.
Not directly from the library — a note in the library is already available to you wherever you are signed in, so copying it into your pocket would duplicate it for no benefit.
What the pocket is for is your own material: things that are not published and are not going to be.
Files are transmitted over an encrypted connection and stored on infrastructure with encryption at rest, in the ap-south-1 region in Mumbai.
What that does not mean is end-to-end encryption: we hold the files and could technically access them, as any hosted storage provider could. We do not, but you should know the difference before putting anything genuinely sensitive anywhere hosted.
Yes, from the file's own actions. Deleting is immediate and permanent — there is no recycle bin.
Deleting a file you had shared also removes it from the other person's Shared With Me.
It is your call, and worth thinking about honestly. The pocket is private and access-controlled, and adding an App Lock PIN makes it meaningfully harder to reach.
But it is hosted storage rather than end-to-end encrypted storage. For a citizenship certificate or anything with the same weight, a phone's own secure storage is a better place.
Files shared with you sit in Shared With Me rather than in My Files, which is the most common reason for not finding one.
If it has genuinely gone, the owner has either deleted it or withdrawn the share — both are theirs to do at any time.
Files you have already opened are available without a connection. Adding a file needs a connection, because it is uploaded rather than kept on the phone.
That is what makes it survive losing or changing your phone.
What we send, when, and how to turn any of it off.
Seven kinds, each with its own switch: replies and follows, new notes from people you follow, community activity in your groups, milestones on your own work, a weekly summary, occasional reminders, and rare announcements about the platform itself.
That is the complete list. Nothing is sent that is not in one of those categories.
Settings, under Notifications. The top switch turns everything off at once; below it each of the seven categories has its own switch.
They save to your account rather than to the phone, so the setting follows you to another device and survives reinstalling.
Yes, that is what the seven separate switches are for. Turning off community activity while keeping replies is a common and sensible combination — you hear when somebody answers you without hearing about every new post in every group you joined.
Milestones and the weekly summary are the two most people turn off first.
Three things to check, in order. First, whether the app has permission at the phone's own settings level — if that was declined at first launch it has to be granted in the phone's app settings, not in ours. Second, the master switch in Settings. Third, the individual category.
On some Android phones battery optimisation also stops background delivery; exempting the app usually fixes it.
Scheduled notifications — the weekly summary, reminders, announcements — respect quiet hours and are not sent between nine at night and seven in the morning.
Things caused by a person, like somebody answering your question, arrive when they happen. That is usually what you want, and turning off the relevant category stops them if not.
Scheduled ones are capped at three a day across all categories, deliberately. The cap is on our side rather than yours, and it exists because an app that sends five reminders is an app people uninstall.
Notifications caused by other people — replies, follows — are not capped, because each one is something that actually happened involving you.
A message when your work passes a threshold — your notes reaching a hundred readers, then a thousand, and the ones after.
They exist because contributing here is otherwise a fairly silent thing to do. Somebody who shared notes in Baisakh has no idea two hundred people read them by Asar unless something says so.
One message a week with what has been shared for the subjects you follow or contribute to. It is the alternative to being told about each note as it arrives.
It is on by default and is the first thing to turn off if you want less from us.
No. Email is used for verification codes, password resets and account notices — the things that have to reach you for the account to work.
There is no marketing list, no newsletter you are enrolled in by signing up, and no promotional email.
Almost always because it happened in a group you joined, rather than because of a person. Community activity notifications cover the groups you are a member of.
Leaving the group, or turning off community activity in Settings, stops them.
It should open exactly the thing it was about — the note, the post, the profile. If it opened the home screen instead, the app on your phone predates the fix for that, and updating resolves it.
If it still happens after an update, tell us which notification and what it opened.
Yes. The bell icon in the app header keeps the full list regardless of whether the push notification was seen or dismissed.
That list is also there when push notifications are turned off entirely — turning them off stops the interruption, not the record.
No. Everything still happens and everything is still in the notifications list in the app. What changes is whether your phone interrupts you about it.
Nobody is disadvantaged for turning them off.
Push notifications go to devices that have registered for them, and a device registers when the app is opened and permission granted on that device.
Opening the app once on the quiet device usually fixes it. Signing in alone is not enough.
Almost none. A notification is a title, a line of text and a link — a fraction of a kilobyte.
The image on some notification cards is generated on our side and fetched only when the notification is expanded.
Reporting, blocking, and what happens when something is wrong.
Every note, post and comment carries a report action behind the flag icon. Tap it, choose a reason, and it is recorded.
The person you report is never told who reported them.
Reports are counted by separate person rather than by number of taps. When three different people report the same thing it is hidden automatically, immediately, before anyone here has looked at it — and the author is told it happened and why.
A person then reads it within 24 hours and either restores it or removes it — and removes the account behind it where the breach warrants it. Nothing is deleted at the automatic stage, because hiding is reversible and deletion is not.
It is high enough that a small group cannot silence somebody they disagree with, and low enough that genuinely bad content comes down within hours rather than waiting for a moderator to be awake.
We publish the number rather than keeping it vague, because a rule nobody can see being applied is indistinguishable from one nobody applies.
Ten separate accounts would have to report the same thing, and a coordinated group could in principle do that. It is why the automatic step hides rather than deletes, and why a person reads everything that is hidden.
Content hidden by mistake comes back with nothing lost — not its ratings, not its views, not its comments.
From their profile, or from the options on any of their posts. Blocking is immediate and needs nobody's approval.
It removes their posts and comments from everything you see. Profile, then Blocked Accounts, lists everyone you have blocked and lets you undo it.
They are not notified. What they may notice is that you no longer reply to them, which is the same thing they would notice if you simply stopped.
Blocking is yours to do quietly and does not need to be justified to anybody.
Block them first — that is immediate and stops you having to see any more of it. Then report the specific posts or comments, which is what creates the record.
If it involves a threat, anything about your physical safety, or anything happening outside the platform as well, write to us directly rather than only reporting. That reaches a person rather than a counter.
Hate speech, harassment and bullying. Sexual or violent content. Impersonating somebody else. Sharing anyone's private information. Pirated textbooks or paid material. Exam papers not yet sat by everyone. Spam and anything commercial.
The Acceptable Use Policy sets all of it out with the reasoning attached.
Yes, for repeated or serious breaches. Suspension applies to the account rather than to a single post, and it is a last step rather than a first one.
A suspension is lifted by a person rather than expiring on a clock. Write to us and it will be read.
Honestly, no — there is no warning mechanism, and we would rather say so than describe one that does not exist. What happens instead is that individual content is hidden or removed, which is itself the signal.
Account-level action is reserved for repeated or serious breaches, so it is very unlikely to be the first you hear of a problem.
Report the note, and say in the report that it is your work. That is the fastest route.
If you want it removed formally rather than reported, the Copyright and Takedown policies set out the notice procedure — it exists so a rights holder has a route that does not depend on other people also reporting it.
Report it and write to us. Personal information about somebody who did not consent to it is removed on request rather than on a report threshold — it is not a case where we wait for ten people to agree.
Include the link. That is usually all we need.
A great many users are school students, and the Minors policy sets out what applies — including that we do not knowingly collect more than is needed and that a parent or guardian can ask for an account to be removed.
The practical advice is the same at any age: do not put your address, your phone number or your school timetable in a public post.
Report it and write to us at the same time. Do not wait for the report threshold — say what you saw and include the link.
Where something is a matter for the authorities we deal with it under the Law Enforcement policy, which sets out what we do and do not hand over.
Report the specific content, and report more than one item if there is more than one. That gives a moderator something concrete to look at.
For a pattern rather than a single post — an account that only spams, or is clearly impersonating somebody — write to us with the handle and a couple of links.
It stops being visible to anybody and stops appearing in search. Removal is not the same as hiding — hidden content is waiting for a person, removed content has had one.
If your own content was removed and you think that was wrong, write to us. A decision made in a minute can be reconsidered.
Write to us, say what was removed or suspended, and say why you think it was wrong. It reaches a person.
The Grievance policy sets out the formal route, including timescales, for anything that needs to be handled as a complaint rather than a message.
Moderation is done by the team that runs the platform, not by volunteers from the community, and moderators can see the report queue and act on it.
No ordinary contributor can hide, remove or suspend anything, however many notes they have shared.
What we collect, what we do not, and how to take it all back.
For an account: your name, email address, handle, password (stored hashed, never in readable form), and whatever else you choose to add — bio, college, semester, district, interests, links.
For using the platform: what you upload, post and comment, which notes you have opened, and a device token if you enable push notifications. That is the whole list.
Location. Contacts. Your other apps. Anything from your phone's storage beyond files you deliberately choose to upload. There is no advertising identifier, no behavioural tracking, and no analytics provider receiving anything.
The short version: nothing is collected to sell you something, because nothing here is for sale.
No. We have never sold personal data, do not sell it, and do not share it with advertisers or data brokers.
That is a clause in the Privacy Policy rather than a slogan, which means it is something we can be held to.
Seven providers, each doing one job: hosting and file storage, the database, the website's delivery, app updates and push transport, push delivery on Android and on iOS, and email.
They are named individually, with what each does and where, in the Sub-processors document. None may use your data for anything except the job they were engaged for.
Notes, files and anything in My Pocket are stored in Amazon's ap-south-1 region, which is Mumbai, India — the nearest region to Nepal, chosen for speed on a Nepali connection.
The database holding accounts and posts is hosted separately. Both are covered in the Sub-processors document.
It is stored hashed, which means we hold a one-way transformation of it rather than the password itself. Nobody here can read it, including us, and a database copy would not reveal it.
That is also why a forgotten password is reset rather than retrieved — we genuinely cannot tell you what it was.
Your name, handle, avatar, bio, and whichever of your college, interests and links you have chosen to show. Everything you upload or post, with your name on it. Your follower counts and your average rating.
Your email and phone are private unless you turn them on. Your pocket is never public. What you have read is never public.
Yes. The name on your profile is whatever you put there, and a handle alone is a perfectly normal way to use the platform.
What you cannot do is impersonate somebody else — using a real person's name and photograph is the case the Code of Conduct exists for.
Write to us and ask. Your right to a copy of what we hold is set out in the Privacy Policy and it is answered.
A self-service export is something we intend to build; until it exists, a request by email is the route and it is a real one rather than a formality.
Profile, then Delete Account. It is done from inside the app and needs nobody's approval.
It is permanent. Your notes leave the library, your posts and comments go, and your pocket is erased. Anyone who had linked to your notes finds them gone.
They are removed from the library along with everything else. They do not stay behind under an anonymous name.
That is the honest trade-off and it is worth thinking about: notes that have helped people for a year stop helping anybody. If you want to leave but let the work stand, delete the account's personal details instead and keep the account dormant.
For as long as the account exists, and then for a short period afterwards for the operational and legal reasons set out in the Retention policy — after which it is gone.
The policy states the periods rather than saying "as long as necessary", which is the phrase that usually means nobody decided.
The website uses what it needs to work — keeping you signed in, remembering your theme. There are no advertising cookies and no third-party trackers.
The app does not use cookies at all; it stores a sign-in token on the device, which is the equivalent and is removed when you sign out.
No. Contributed notes are not used to train models by us, and no provider on the sub-processor list is permitted to use your data to train one either.
That is stated in the Contributor Licence and in the Sub-processors document rather than only here.
Yes, if you have contributed something. Public profiles are real web pages and being findable is how a student searching for your subject discovers your notes.
A contributor who has shared nothing is left out of the site's index entirely, so an account you never post from has no public footprint to speak of.
legal@lacspace.com for anything formal — a data request, a complaint, a question about the policy — and it reaches a person.
The Grievance policy sets out the escalation route and the timescales if the first answer does not resolve it.
How ranking works and what the badges actually mean.
Sixteen badges for things you have actually done — notes shared, readers reached, likes received, questions answered, time on the platform.
Every one reads a real number. None of them is given away for signing up, and none of them is decorative.
By doing the thing it describes. Share your first note and you have First Note; share five and you have Contributor; reach a hundred readers and you have First Hundred.
The Achievements screen shows exactly how far off each unearned badge is, which is more useful than the badge itself.
Because the distance is the useful part. "18 of 20 notes" tells you something; a padlock tells you nothing.
The Closest to earning section at the top deliberately skips anything still at zero — that is not a next step, it is the whole journey, and putting it in front of a new contributor is discouraging rather than motivating.
Five. Contribution is notes shared. Reach is how many people opened them. Recognition is likes, ratings and followers. Community is posts and replies. Standing covers verification, time on the platform and the leaderboard.
They are grouped that way because they measure genuinely different things — somebody can be strong in one and have nothing in another.
It ranks contributors by an engagement score combining notes shared, views, downloads and community activity. The same ordering appears on your own profile as your rank.
It is not a measure of who is cleverest. It measures who has given the most to the library, which is the only thing it claims to measure.
Because everybody else is contributing too. Rank is relative, so adding a note moves you up only if it moves you past somebody.
The figures on your own Insights screen — views, downloads, ratings — go up regardless, and are the better measure of whether your work is reaching anyone.
Nothing material. There is no currency, no unlockable feature and no discount, because there is nothing to discount — the whole platform is free.
What they give is a visible record on your public profile of what you have contributed, which is worth something when somebody is deciding whether to trust your notes.
In principle yes, because every badge reads a live number rather than being awarded once. Deleting the notes that earned you Librarian would take Librarian with them.
In practice nothing is taken away for inactivity or for anything you have not done deliberately.
It is earned by confirming your email address, and it means that and nothing more.
It is not a quality judgement and not an endorsement — it says there is a working address behind the account. We are careful about this because a trust signal that quietly means something else stops being one.
One separate person opening your note. It counts people rather than taps, so somebody returning to the same note repeatedly does not inflate it.
That is why the number is lower than you might expect and why it is worth trusting.
The mean of every rating given to every note you have shared. A note with no ratings does not count against you — it simply is not in the calculation.
One poor rating on one note moves the average very little once you have several notes with ratings.
Because they are spread across five different things. Somebody who answers questions constantly and uploads rarely earns the Community badges and not the Contribution ones; somebody who uploads and never comments earns the reverse.
The count on its own says less than which ones they are.
The board shows current standing based on accumulated contribution, and the header describes it as top contributors rather than as a monthly reset.
Nothing is wiped at the start of a month, so early contributors keep the benefit of having been early — which seems right, since their notes are still being read.
The Achievements screen is your own. What appears on your public profile is your contribution figures — notes, followers, average rating — rather than the badge list.
So achievements are largely for you, and the numbers behind them are what other people see.
Updates, offline use, storage, and what to do when something breaks.
Most updates arrive on their own. Improvements to screens, content and behaviour are delivered over the air — you get them by closing and reopening the app, with nothing to download from a store.
Store updates are only needed when something changes at the native level, and the app tells you when one of those is waiting.
Because they are two different things. The store version is the shell; most of what you see is delivered separately and updates far more often.
Closing the app fully and reopening it applies a pending over-the-air update.
Partly. Notes you have already opened stay readable, files in My Pocket you have opened are available, and the app itself starts normally.
What needs a connection is anything new: browsing the library, opening a note for the first time, posting, and uploading.
Browsing and reading text is very light. The cost is in files — a scanned PDF is a few megabytes and that is what it costs to open once.
A note you have already opened costs nothing to open again. Notifications are a fraction of a kilobyte each.
Usually it is the connection rather than the app, and the first thing to try is closing and reopening it — that also applies any pending update.
If a specific screen is consistently slow, tell us which one and roughly when. That is far more actionable than a general report and it is usually fixable.
Close the app fully and reopen it — that clears a lot of transient problems and applies any pending update.
If it persists, tell us the screen name and what you tapped to get there. That is nearly always enough to find it.
That means the request failed, and there are two common causes. One is your connection. The other is that the server asked us to slow down — in which case the screen says "too many requests" instead, and waiting a minute is the whole fix.
Pull down to refresh once either resolves.
You should not, ordinarily — sessions are long and refresh themselves in the background.
Being signed out usually means the session was ended deliberately: you signed out somewhere, the password changed, or the session was revoked. A bad connection alone does not sign you out.
Yes. Settings, then Appearance, offers light, dark, or following your phone.
It follows the phone by default and the preference is remembered on the device.
Android 7 and above, and iOS 15 and above. It is built to work on modest hardware because that is what most of our users have.
The website works in any modern browser and is the fallback for anything older.
It is built and in review with Apple. Until it is approved, wegrownepal.com works fully in Safari on an iPhone — the whole library, community and profiles.
The two things the website cannot do are offline reading and My Pocket.
The app itself is modest. What grows is the cache of notes you have opened, kept so they open instantly and work offline.
Clearing the app's cache from your phone's settings removes that; nothing of yours is lost, since everything is on the server.
Yes, and reading is genuinely better on one — a scanned page at tablet size needs no zooming.
The layout is built for phones, so it scales up rather than being redesigned, but everything works.
Your phone verifies which app may handle wegrownepal.com links when the app is installed, and that check is not always retried afterwards. If it failed once, links keep going to the browser.
Every page on the site has an Open in app button that works regardless, and reinstalling makes the phone check again.
Write to us with the screen, what you did, and what happened instead. A screenshot helps and the app version helps more — it is at the bottom of the Settings screen.
Those three things are usually enough to reproduce something, which is the difference between a bug that gets fixed and one that does not.
No. Everything you have uploaded, posted or saved is on the server, not on the phone, so a crash cannot take it.
The one thing at risk is something half-typed that was never sent. Reopening the app puts you back where you were.
Yes — wegrownepal.com is the whole platform in a browser, on a phone or a computer, with no installation and no account needed for reading.
It is also the answer for a shared or borrowed computer, where installing an app is not appropriate.
So it can tell you when somebody answers your question, follows you, or rates your note. That is the whole use.
Declining is fine and nothing is withheld — the notifications list inside the app still records everything, and you can change your mind later in your phone's settings.
The camera and photo library are used only when you choose to attach an image — to a note, a post or your avatar — and only at that moment.
Location is never requested and never used. There is no background collection of anything.
At the bottom of the Settings screen, under the notification and appearance sections.
It is read from the app itself rather than typed in, so it is always the version you are actually running — worth quoting in any bug report.
Who builds this, how it is paid for, and what happens next.
Lacspace Corporation Pvt. Ltd., a technology company founded in 2021 and registered in Nepal and India, which also builds iSmartClass, SparkHue, POS Master, KhajaGo and SSBite.
WeGrowNepal is the one it does not charge for.
By Lacspace, out of what its other products earn. There is no advertising, no paid tier, no data sold and no investor expecting a return from users.
That is the honest answer to why it can be free, and it is worth knowing because it tells you what the incentives are.
Reading is intended to stay free permanently, and that is written into the Platform Licence rather than only stated here.
If anything ever changed it would apply to new material and never retroactively to notes people donated on the understanding they would stay free. Taking that back would be a betrayal of the people who built the library.
Because notes made by students who have just sat a paper are the most useful revision material there is, and they almost always disappear — off a phone, out of a group chat, at the end of term.
Everything else follows from trying to stop that happening.
It is early. There are a few hundred accounts and a library in the low hundreds of notes, growing as students share.
We would rather say that than claim to be the largest anything. A number a reader can doubt undermines the ones they should believe.
Yes, and two things matter as much. Answering a question in the community takes a minute and is the difference between somebody being stuck and not. Rating a note you found useful is what lets the next person tell it apart from the rest.
Sharing a link to a note in your class group is the third — it costs nothing and it is how most people find this place.
Write to us. We are interested in anything that gets more good material to more students, and an institution with a body of notes that would otherwise sit on a server is exactly the kind of conversation worth having.
Say what you have and what you would want out of it.
No. It is independent of the NEB, CTEVT, any university and any examination authority, and nothing here is endorsed or approved by them.
That matters when you are relying on a note: it is a student's work, not an official document.
hello@lacspace.com for anything general, and legal@lacspace.com for anything formal — a data request, a takedown, a complaint.
Both reach people. The registered office is at Bhimsengola, Sinamangal, Kathmandu.
Please do, and you do not need permission. Refer to it by name in an article, a class, a video or a citation — the Trademark policy sets out what is fine without asking, which is nearly everything short of putting the logo on something you are selling.
If you want brand assets or a quote, write to us.
A Nepali interface, done properly rather than machine-translated. Better search across the whole library. And more subjects, which depends on students rather than on us.
We do not publish a roadmap with dates, because a date we miss is worse than no date.
Write to us at hello@lacspace.com. Every message is read by the people who build this, and the things that keep coming up are the things that get built.
The most useful suggestions describe the problem rather than the solution — what you were trying to do and where it went wrong.
Profile, then Legal Centre, which holds all twenty-one of them — the Terms, the Privacy Policy, the licences, the safety policies and the notices.
Each has a plain-language summary at the top, numbered clauses, and a note under most clauses explaining why the rule exists. They are on the website at wegrownepal.com/legal too.
Yes, and it is worth being clear about it. Files are stored in Mumbai, India, because it is the nearest region and that is what makes a note open quickly here.
Which providers hold what, and where, is set out by name in the Sub-processors document rather than left vague.
It is the argument in three words: that a country's students getting better together is a thing that can be built rather than waited for.
The library is the practical version of it — everyone who shares makes it more useful for everyone who comes next.